Privacy Policy

We have broken this policy out into separate areas, based on your relationship with us:

1. Clients and prospective clients who visit fundapps.co and other FundApps websites (“Websites”)
2. Prospective candidate or job applicant
3. A client using our services on behalf of a Customer

We are committed to protecting and respecting your privacy. If you have any questions about your personal information please email us at privacy@fundapps.co. We are registered with the Information Commissioner’s Office under number ZA064794.

Clients and Prospective Clients 

Information we collect from you:

• Information submitted through our Websites - for example when requesting further information, downloading a whitepaper, responding to a survey or subscribing to a newsletter.
• Any correspondence between ourselves and you. This may sometimes include recording of calls.
• Details of actions that you carry out through our Websites.
• Information which is tied to your usage of our Websites or your web browser - for example, your IP address, operating system, the site that referred you to our site, and the resources that you access.
• Data on how marketing campaigns perform - for example, email opens and clicks.

Information we collect from other sources:

• Publicly available information such as company and staff details of target audiences we can help to make their compliance simple.

We use this information to:

• Approach you with information about FundApps services that we think is directly relevant to your profession. We rely on legitimate interest as the lawful basis on which we collect and use your data to do this.
• Provide you with information, products or services that you request from us or which we think is directly relevant to your enquiry. We rely on legitimate interest as the lawful basis on which collect and use your data to do this.
• Provide you with FundApps news which we feel may interest you. We rely on consent as the lawful basis on which collect and use your data to do this.
• To investigate and help prevent security issues and abuse. We rely on legitimate interest as the lawful basis on which collect and use your data to do this.
• Ensure that content from the Website is presented in the most effective manner for you and for your computer. We rely on legitimate interest as the lawful basis on which collect and use your data to do this.

Who will we share it with?

• Anyone who works for us, our parent company or one of our subsidiaries.
• Third parties if required to comply with the law, enforce our terms and conditions, or to protect the rights, property, or safety of us, our customers, or others.

How long will we hold your data for?

• Until you retract your consent.
• Or if there is no reason for legitimate interest and no consent.

Prospective candidate or job applicant

Information we collect from you:

We collect and process some or all of the following types of information from you:

• Information you submit through our Website or third party Websites when applying for a job at FundApps.
• Any correspondence between ourselves and you.
• Information which is tied to your usage of our Website or your web browser - for example, your IP address, operating system, the site that referred you to our site, and the resources that you access.

Information we collect from other sources:

• Publicly available information such as LinkedIn profiles or other social network profiles.

If you are successful through the initial stages of our recruitment process, we may also obtain personal data from other third parties such as:

• References from nominated individuals.
• Confirmation of educational qualifications from the relevant organisations.
• Financial and criminal records from the relevant organisations.

We use this information to:

• Approach you for a role we think is directly relevant to you. We rely on legitimate interest as the lawful basis on which we collect and use your data to do this.
• Assess your fit for a role at FundApps. We rely on consent as the lawful basis on which we collect and use your data to do this.
• Keep you updated with relevant job opportunities at FundApps. We rely on consent as the lawful basis on which we collect and use your data to do this.
• Ensure we comply with anti-discrimination legislation.

Who will we share it with?

We may disclose your personal information to:

• Anyone who works for us, our parent company or one of our subsidiaries.
• Credit reference and employment agencies in order to perform educational, financial and criminal background checks.
• Third parties if required to comply with the law, enforce our terms and conditions, or to protect the rights, property, or safety of us, our customers, or others.

How long will we hold your data for?

• Legally for a minimum of 12 months, or otherwise with your consent for a longer period.

A client using our services on behalf of a customer

A separate agreement governs delivery, access and use of the Services (the “Customer Agreement”), including information submitted through Services accounts (collectively, “Customer Data”). The organization (e.g., your employer or another entity or person) that entered into the Customer Agreement (“Customer”) controls their instance of the Services (their “Workspace”) and any associated Customer Data.

Information we collect from you:

We collect and process some or all of the following types of information from you:

• Information that you provide using the FundApps platform - for example, your work email address, name and other contact details.
• Information that you choose to share on the ‘Service’ - for example via our Rule Commentary feature.
• Information you choose to share as part of a survey or collecting product feedback.
• Any correspondence between ourselves and you. This may sometimes include recording of calls.
• Details of all actions that you carry out through the Website and of the provision of services to you.
• Details of your visits to the Platform including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to our site and the resources that you access.

Information we collect from other sources:

From time to time we also obtain personal data from other sources as follows:

• Names and contact details of individuals who are Authorised Users for the Customer’s account may be added by existing Authorised Users.

We use this information to:

• Provide access to Authorised Users of the platform.
• Prevent and investigate security issues and abuse, for ourselves and our customers.
• Ensure that content from the Service is presented in the most effective manner for you and for your computer.
• Send you emails directly related to your use of the Service.
• Improve the usability, reliability and functionality of the Service.
• To provide support for your use of the Service.
• Meet contractual obligations with our customers.

Where you are using our Services on behalf of our Customer, we rely on legitimate interests in performing our contract with our Customer as the lawful basis on which we collect and use your personal data.

Who will we share it with?

We may disclose your personal information to:

• Anyone who works for us, our parent company or one of our subsidiaries.
• Any sub-processors we’ve appointed in order to deliver the uses described above, such as hosting our platform, sending emails, providing product support and keeping the platform secure.
• Other Authorised Users of the Customer on the FundApps platform.
• Other Authorised Users of the wider FundApps platform, with your consent.
• If we must disclose your personal data to comply with the law, or to enforce our Terms and Conditions or other agreements; or to protect the rights, property, or safety of us, our customers, or others.

How long will we hold your data for?

FundApps will retain this data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law.

How we store your personal data

FundApps works hard to protect the information you provide from loss, misuse, and unauthorised access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.

To learn more about current practices and policies regarding security and confidentiality that apply if you are a user of the FundApps platform, please see our Security page.

Your rights

Under the General Data Protection Regulation you have a number of important rights. Those include rights to:

• Access to your personal data and to certain other supplementary information that this Policy is already designed to address.
• Require us to correct any mistakes in your information which We hold.
• Require the erasure of personal data concerning you in certain situations.
• Receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
• Object at any time to processing of personal data concerning you for direct marketing.
• Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
• Object in certain other situations to our continued processing of your personal data.
• Otherwise restrict our processing of your personal data in certain circumstances.
• Claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

• Contact us using our contact details below.
• Let us have enough information to identify you,
• Let us have proof of your identity and address. Where you are a user of our Services you should email us from the email address that you use to access FundApps. Receipt of an email from this address will usually be sufficient to confirm your identity. In all other cases we may request one or more identification documents, such as a copy of your driving licence or passport and a recent utility or credit card bill; and
• Let us know the information to which your request relates.

Third party websites

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and that we do not accept any responsibility or liability for these policies and terms of use. Please check these policies before you submit any personal data to these websites.

Third party sub-processors

To support delivery of our services, FundApps Limited. (or one of its affiliates listed below) engages and uses third party data processors with access to certain personal data - for example, providing infrastructure services, managing our candidate recruitment process, and to help us provide customer support and email notifications. These processors are:

• Lever
• Amazon AWS
• HubSpot
• MailChimp
• ZenDesk
• Google

Prior to engaging any third party sub-processor, FundApps performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations. Please contact privacy@fundapps.co if you require information on these third parties with respect to your personal information.

FundApps Affiliates

Depending on your geographic location, or that of our customer, FundApps may also engage one or more of the following affiliates as sub-processors.

We apply the same privacy standards regardless of the affiliate you are engaged with. Please contact us if you require information as to the specific entity you have a relationship with.

How to complain

We hope that We can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration, customer support and to collect aggregate information for internal reporting purposes.

In addition, our Websites use cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the Website, which helps us to provide you with a good experience when you browse our Website and also allows us to improve the Website.

The cookies we use are "analytical" cookies. Some of the common uses for our cookies are as follows:

• To recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our Website works, for example by ensuring that users are finding what they are looking for easily.
• To identify and authenticate a user across different pages of our Website, within our own Website, in a session or across different sessions. This is so that the user does not need to provide a password on every page the user visits; and
• To be able to retrieve a user’s previously stored data, for example, information that the user previously submitted to the Website, so as to facilitate reuse of this information by the user.

Changes to our privacy policy

FundApps may change this Privacy Policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, FundApps will provide additional notice, such as via email or through the Services.

This privacy policy was last reviewed on 30 September 2020.

Contact

All questions, comments and requests regarding this Privacy Policy should be addressed to privacy@fundapps.co.